Dear readers,
I need you to know: I. Hear. You. I’ve seen your reviews. I’ve gotten your messages. There is a problem with Lunaria’s quality and I’m going to fix it.
To those who’ve asked (in various forms), “Did you have anyone read Lunaria before it was published?!”
Yes. I did.
In fact, I mentioned my journey to find a new editor at several points late last year. To recap, my last editing service was from Australia, and timing/communication frequently disrupted our work together. As such, I sought an editor closer to home and found one. Although my communication/timing problem was solved, and the feedback I received invaluable, it’s clear the service I paid for was not up to par. 😔
I sincerely apologize.
While I reviewed the edits given back to me for the tenth time, I couldn’t catch what slipped through the cracks. It breaks my heart to read about your disappointment and to know what I delivered was less than what you deserved as my readers. That is why I have made the decision to pull Lunaria off the shelves and have it re-edited. I will re-release it in a few weeks’ time and give you the ending you deserve (without all the grammatical errors). Thank you for your patience. I hope you understand my reasoning behind this decision.
Sincerely, Rebecca
To those who have already purchased Lunaria and would like a refund:
Amazon
Within 7 days of purchase: (1) Log in to your Amazon account. (2) Hover your mouse over Account & Lists, then select Your Content and Devices from the drop-down menu. (3) Click on the Actions button beside the title of the ebook you want to return. (4) Click on Return For Refund. (5) Select a reason for making the return, then click Return for Refund.
iTunes
Within 14 days of purchase: Locate the invoice receipt for your iTunes Store purchase and click the “Report Problem” link next to the name of the ebook that you would like to return and ask for a refund.
Kobo
Within 14 days of purchase: Send an email using their online help forms [https://help.kobo.com/hc/en-us/requests/new] or call at 1-855-732-3662
Barnes & Noble 😞
Barnes and Noble does not allow refunds for digital purchases (which is pretty ridiculous if you ask me).
**To all Barnes and Noble readers, and anyone outside of the refund period that can show proof of their purchase (which may be sent to me via email at rebecca@rebeccamain.com) I will provide you with a free download of the re-edited version once it is ready.